Notification settings and matching emails

Notification settings help you respond to useful account activity without treating every message as equally urgent. The available controls depend on whether the account is a company or rep account.

Notification settings with current company controls

Change a notification setting

Open Settings.
Select Notifications.
Turn the relevant control on or off.
Select Save changes.

Most changes apply immediately, although a message already being prepared may still arrive. Security, billing, authentication, and legally required service messages are not controlled by optional notification preferences.

Company notification controls

Company accounts can manage:

New rep application: an immediate alert when a rep applies
Rep contact unlocked alerts: confirmation when your team unlocks contact data
Interested reps still waiting: a reminder when locked applicants are awaiting action
Matching progress updates: first-shortlist alerts, weekly changes, and monthly progress recaps for active opportunities
Managed launch invitation: time-sensitive reminders about an available managed-launch offer
Tips & product updates: optional education and feature announcements

A matching email means Zilla has relevant shortlist activity to show. It does not mean the recommended rep applied, confirmed availability, or agreed to represent the company.

Rep notification controls

Rep accounts can manage:

Company unlocked your contact: an alert when a company gains access to available contact details
Opportunity matching updates: first-match alerts, weekly opportunity updates, positive monthly activity, and relevant re-engagement
Tips & product updates: optional guidance and feature announcements

An opportunity alert is a prompt to review fit, not a guarantee that the listing is right for your line card or that an application will be accepted.

Read matching messages correctly

First shortlist or first match: the initial relevant set is available
Weekly update: useful additions or changes were identified
Monthly recap: a broader summary for an opportunity or profile that remains active
Application alert: a rep independently submitted an application
Contact-unlock alert: contact access changed in the current workflow

Open the linked Zilla Sales page and review the full context before acting. Do not make a decision from the email subject or preview alone.

Recommended setup

Companies should normally keep applications, matching progress, and billing-related service notices visible to whoever owns the search. Reps should keep contact-unlock and opportunity alerts enabled when actively seeking work. Turn off optional promotional categories that do not support the current workflow.

If several people share responsibility, use distinct account access where available rather than forwarding sign-in codes or sharing one login.

If emails are missing

Check spam, promotions, quarantine, and company mail filtering. Confirm the account email in Settings and verify that the relevant preference is enabled and saved. If a specific expected message is missing, contact support@zillasales.com with the account email, message type, and approximate expected time.