Team access: invite colleagues to your company workspace

Team access lets colleagues work in the same company workspace instead of sharing a login.

Who is included

Launch (monthly or annual) includes 1 user: the account owner.
Growth (monthly or annual) includes 3 users: the account owner plus 2 teammates.
Plans bought before team access (the earlier Monthly, Semi-Annual and Annual plans) and Managed Campaign on its own include 1 user.

There is no extra charge per user, and prices and contact credits are unchanged. Everyone on the team shares the plan's contact credits; there are no per-user credit limits.

What the team shares

Owners and members work in one workspace with the same:

opportunities and their recommendations
applicants and their status
unlocked rep contacts (a contact unlocked by one teammate is unlocked for everyone, with no second credit)
favourites and shortlists
contact credits

Unlocks and favourites show which teammate made them. Unlocks made before your company used team access are shown without a name.

What owners and members can do

	Owner	Member
Post and edit opportunities, review applicants	Yes	Yes
Unlock contacts with shared credits, save favourites	Yes	Yes
Change the plan, billing, invoices or payment method	Yes	No
Edit the company profile and logo	Yes	No
Invite, resend, revoke or remove teammates	Yes	No
Transfer ownership	Yes	No
Leave the team	Transfer first	Yes

AI assistant connections are personal: members see and revoke only the connections they created. Owners can see and revoke every connection in the workspace.

Invite a teammate

Open Settings → Team.
Enter your colleague's work email and select Send invite.
They receive an email with a link that is valid for 7 days and works once.

Pending invitations hold a seat until they are accepted, revoked or expire. Resend emails a fresh link and immediately disables the previous one.

Accept an invitation

Opening the link does not add anyone to the team. The invitee signs in, or creates an account, with the invited email address and then selects Accept and join. If they are signed in with a different email, they are asked to switch accounts. Rep accounts and people who already belong to another company workspace cannot join, and nothing about their existing account is changed.

Downgrades, cancellation and payment problems

If the plan changes to one that includes fewer users, or the subscription ends, pending invitations that no longer fit are revoked and teammates beyond the plan's limit are paused (in the order they joined). Paused teammates keep their login and preferences; their access returns if the company upgrades again, or the owner can remove them. While a renewal payment is outstanding, teammates keep working but new contact unlocks are paused for everyone until the owner updates billing.

Ownership and account deletion

The owner can make any active member the new owner from Settings → Team. The previous owner stays on the team as a member, and billing receipts go to the new owner.

An owner whose workspace still has members must transfer ownership or remove them before deleting their account. When a member deletes their account they simply leave the team; the company, its plan and its credits are unaffected.

Email preferences

Each person manages their own email preferences in Settings → Notifications. Matching updates, application alerts and product emails go to each eligible teammate under their own settings, and unsubscribing affects only that person. Billing, payment and plan-purchase emails go to the owner only.