Sell warranty, service-contract, and product-guarantee programs to OEMs and channel partners. The company helps design and improve programs based on product, customer, and business needs. Target categories include appliances, furniture, electronics, HVAC, and outdoor power equipment.
- Help OEMs improve warranty and service approaches
- Address customer experience, dealer support, and program risk
- Support new or improved protection programs
- Access specialized program design and risk expertise
The company is developing partnerships with established independent representatives and agencies. The opportunity focuses on building new OEM and channel relationships.
- Identify OEMs and channel partners with relevant program needs
- Reach decision-makers responsible for warranty or service programs
- Learn the prospect's products, volumes, and current approach
- Open the relationship and support the sales process
- The company evaluates program fit and leads discovery
- Program design, pricing, and regulatory considerations are handled by the company
- Additional capabilities may include administration, insurance, obligor services, and customer support
- Contracting and implementation support are provided as applicable
- Established OEM or channel relationships
- Access to manufacturers and relevant decision-makers
- Consultative selling experience
- Experience in durable-product categories is valuable
- The opportunity targets established manufacturers and channel partners
- Potential applications span multiple durable-product categories
- Programs can include service, administration, and risk-management capabilities
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What customers should I target?
Focus on OEMs with meaningful product volume and a need to create or improve protection programs.
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Do I need warranty industry experience?
No. Established relationships in relevant product categories are more important.
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Who handles program development?
The company leads discovery, design, pricing, risk, regulatory, contracting, and implementation.